Privacy Policy

Last updated: March 8, 2026

Welcome to jCal ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Contact Forms: Name, email address, subject, and message when you contact us.
  • Reviews: Name (optional), rating, and review text when you leave feedback.
  • Account Information: If you create an account, we collect name, email, and other details for service provision.

Payment Information

Payment processing is handled by Stripe. We do not store credit card details on our servers. Stripe collects and processes payment information in accordance with their privacy policy.

Technical Information

When you visit our site, we automatically collect and log the following information server-side for the purpose of understanding traffic volumes, diagnosing issues, and improving our service:

  • IP address
  • Browser type and version (user agent)
  • Page visited
  • Date and time of visit
  • Referrer URL

We use your IP address to determine an approximate geographic location (country and city) via a third-party geolocation service (ip-api.com). This is done server-side and does not involve placing any tracking code on your device. The legal basis for this processing is our legitimate interest in understanding how our website is used.

Cookies

We use cookies for:

  • Session management and security (CSRF protection)
  • CAPTCHA verification
  • Website analytics (if implemented)

You can control cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide customer support
  • Process payments and manage subscriptions
  • Moderate and display reviews
  • Improve our services and website
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information:

  • With service providers (e.g., email delivery services for sending responses)
  • With Stripe for payment processing
  • When required by law or to protect our rights
  • In aggregated, anonymized form for analytics

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing in certain circumstances
  • Withdraw Consent: If processing is based on consent

To exercise these rights, contact us using the information below.

6. Third-Party Services

Our website uses third-party services:

  • Stripe: For payment processing. Their privacy policy applies to payment data.
  • Email Services: For sending emails. We use secure, encrypted email delivery.
  • ip-api.com: We send visitor IP addresses to ip-api.com to resolve an approximate geographic location (country, city). IP addresses are transmitted to their servers solely for this purpose and are subject to ip-api.com’s terms. No persistent tracking or profiling is performed.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Contact form data is typically deleted after resolution unless needed for ongoing support.

Website traffic logs (IP addresses, pages visited, timestamps) are retained for 2 years. This period allows us to analyse month-on-month and year-on-year visitor trends for business planning purposes. After this period, log records are deleted. Approximate geographic location data derived from IP addresses is retained for the same period.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

By using our services, you consent to the collection and use of information in accordance with this policy.